Frequently Asked Questions
General
The unit is yours for as long as you need, we just require 7 days’ notice when you decide to move out.
Only you and whoever you grant permission to is able to access your unit.
You can access your unit between 7am and 10pm, 7 days a week. Extra access on request.
Yes, we have a fully stocked box shop with all the packaging materials you could need to help you with the move.
No, we do not have administration or booking fees and all rates include GST. Unless stated otherwise, charges are per Calendar month, not 4 weekly.
Yes, we have a moving mate on offer to assist you with your move.
Storing
You are welcome to store whatever you like in your unit as long as it doesn’t attract pests and is not an illegal or prohibited item, like a fire hazard.
You are welcome to store anything you like in your unit so long as it is not on our list of prohibited items, if you’re unsure about something, give one of our friendly team members a call.
If you are unsure of what unit size you require you can use our helpful space calculator or call one of our friendly team members who would be happy to assist.
We have a wide selection of unit sizes, ranging from the size of a cupboard all the way to a single garage or larger and all sizes in between, to ensure you are able to have the best size for your storage needs, and provide you with the best value for money.
We Store Anything….Almost!
We ensure all of our storage units and facilities have been fitted with the latest security and CCTV for your peace of mind.
Insurance
Yes, We have a range of insurance options available.
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