FAQs

/FAQs
FAQs2019-06-13T11:53:27+13:00

Frequently Asked Questions

General

How long can I store my belongings?2019-02-19T14:41:47+13:00

The unit is yours for as long as you need, we just require 7 days’ notice when you decide to move out.

Who can access my storage unit?2019-02-01T16:27:40+13:00

Only you and whoever you grant permission to is able to access your unit.

When can I access my storage unit?2019-02-15T17:40:29+13:00

You can access your unit between 7am and 10pm, 7 days a week. Extra access on request.

Do you sell boxes and packing supplies?2019-02-01T16:28:13+13:00

Yes, we have a fully stocked box shop with all the packaging materials you could need to help you with the move.

Do you have any hidden charges?2019-02-19T14:42:35+13:00

No, we do not have administration or booking fees and all rates include GST. Unless stated otherwise, charges are per Calendar month, not 4 weekly.

Will you help me move in?2019-02-01T16:28:23+13:00

Yes, we have a moving mate on offer to assist you with your move.

Storing

What can’t be stored in my storage unit?2019-02-01T16:16:25+13:00

You are welcome to store whatever you like in your unit as long as it doesn’t attract pests and is not an illegal or prohibited item, like a fire hazard.

What can be stored in my storage unit?2019-02-01T16:19:40+13:00

You are welcome to store anything you like in your unit so long as it is not on our list of prohibited items, if you’re unsure about something, give one of our friendly team members a call.

How do I know what size I need?2019-02-01T16:26:19+13:00

If you are unsure of what unit size you require you can use our helpful space calculator or call one of our friendly team members who would be happy to assist.

What sizes do you have?2019-02-19T14:42:57+13:00

We have a wide selection of unit sizes, ranging from the size of a cupboard all the way to a single garage or larger and all sizes in between, to ensure you are able to have the best size for your storage needs, and provide you with the best value for money.
We Store Anything….Almost!

How secure are the storage units?2019-02-01T16:27:18+13:00

We ensure all of our storage units and facilities have been fitted with the latest security and CCTV for your peace of mind.

Insurance

Do you have insurance available?2019-02-01T16:33:21+13:00

Yes, We have a range of insurance options available.

Storage Options

Our Services