Testimonials

Naturally, we think we are the best Self Storage Facility Company in New Zealand! We must be doing something right, as we have continued to grow and now have Self Storage facilities in the Auckland suburbs of Onehunga and Mangere, Paraparaumu on the Kapiti Coast, the Lower Hutt suburb of Naenae, and the Christchurch suburb of Hornby. Where would you like us to be next???

Don’t just take our word for it though, see what some other people have said after entrusting the safe, secure storage of their valuable possessions to our high standards of care.

CUSTOMER COMMENDATION

Mihai Tataru  – All Secure, Hornby, Christchurch

I have recently had the extreme good fortune to deal with Mihai Tataru, your duty manager in Hornby, Christchurch.

I am Wellington-based, and needed to arrange long-term storage fairly urgently for a significant number of goods stored on a temporary basis elsewhere in Christchurch.  (All Secure was recommended to me by Harris Transport.)   The goods ranged from some reasonably heavy machinery, to furniture and household items, to numerous pieces of wood, some of them quite long.  I had no idea at all about the cubic storage capacity required to accommodate the goods and was concerned about the weight of some equipment (which needed a small forklift to be moved) and the ability of longer pieces to ‘turn corners’ in corridors etc.

This email is to record my sincere thanks for the superb service which I received from Mihai both on the day, and in conversation with him several days prior when I made my initial enquiries.  He listened to details of my items and likely requirements and identified a probable storage unit.  However  – to my great delight – on the day of the move Mihai advised that due to an unexpected cancellation the day prior, he could now allocate a storage facility with straight drive-on access.  This made a huge difference to the transport company’s ability to unload with ease.  When it was obvious that, in spite of expert packing in the allocated unit we still needed more room, Mihai immediately located a second storage unit for us.

Mihai has also assisted with a host of other things – storage boxes, padlocks, liaising with the transport company, ensuring after hours access etc.  Being based in Wellington currently, it has made a huge difference to me to know that all “matters storage” in Christchurch were – and continue to be – taken care of by All Secure through Mihai.  I had worried about the goods in their temporary location.  I can tell you that I haven’t lost a night’s sleep since their move to All Secure.

All Secure is very fortunate to have Mihai on its team.  He goes out of his way to meet the customer’s needs and provides a highly professional service.   I cannot commend him highly enough.   If you have an ‘employee of the month’ award, I would be delighted if he could be considered for this.

Thank you again for the excellent service provided to us.  I most certainly recommend All Secure to anyone wishing to ensure their goods are stored safely and securely.

Carol from Wellington

As you have seen, the honest testimonials from our clients remain unedited and reflect a cross section of our happy clients.

Further testimony of customer satisfaction can be found from a simple analysis of customer marketing from the StorMan Software we use in all of our Self Storage Facilities. These statistics reveal for the last 12 months, that 1 in 3 of our customers are either repeat clients (8.62%) or referrals from past or present clients (24.56%).

Benefit from the high standards of the All Secure Self Storage experience yourself. Contact our experienced staff, or drop in for a freshly brewed coffee and have a look around our facilities to make sure we measure up!

If we can assist you with your storage, call our friendly staff on 0800 1 STORE,

or use the email link on the contact us page and select the storage location.