Moving Mate Trailer

Need a hand moving your items in or out of our storage facilities? Don’t worry, we’ve got you covered with our complimentary Moving Mate Trailer – a service available at all of our Branches nationwide.

Conditions of Trailer Use
1. The complimentary trailer is offered to customers who are moving items into their storage unit or out. It can only be used to transport items in direct connection with the customer’s storage unit.
2. Must be booked during Office Hours.
3. Electrical cord must be used at all times. Uplift from office during office hours.
4. Electrical cord must be returned to office or drop box, at end of use.
5. We currenly use a paperless trailer hire contract.
6. We require the storage customer to fill in their details and also the driver of the trailer, if this is different.
7. The trailer is only able to be hired for a single 4 hour period per day unless prior arrangement.
8. There is a $20 late fee for returning the trailer after the allocated time.
9. Priority is given to “moving-in” storers.
10. The driver must be at least 21 years of age, and have held a New Zealand licence for no less than 12 months.

11. It is important that the customer is aware of the specific points on the hire contract. The first is the insurance clause;
• The insurance excess on the trailer is $500 regardless of whose fault an accident may be.
• The driver listed in the contract is responsible for this cost if it is incurred.
• The driver is responsible for any speeding or other traffic infringements.
• Any damage to, or by, trailer must be reported immediately to office or Duty Manager.

Moving Mate Truck/Van

Looking for a bit of extra car space moving your items in the Christchurch area? No problem! Use our complimentary Moving Mate Truck, or van, a service provided to help keep your personal storage as easy and convenient as possible!

Conditions of Truck/Van Use
1. The complimentary truck or van is offered to customers who are moving items into their storage unit or out. It can only be used to transport items in direct connection with the customer’s storage unit.
2. Availability is limited to Office Hours between Monday and Friday.
3. Key’s must be picked up and returned to office at end of use.
4. We currently use a paperless truck/van hire contract.
5. The contract for each customer is valid for each use only. Conditions of the contract apply
6. We require the storage customer to fill in their details and also the driver of the truck/van, if this is different.
7. The truck/van is only able to be hired for a single period per day unless prior arrangement.
8. There is a late fee for returning the truck/van after the allocated time.
9. Priority is given to “moving-in” storers
10. The driver must be at least 21 years of age, and have held a New Zealand licence for no less than 12 months.

11. It is important that the customer is aware of the specific points on the hire contract. The first is the insurance clause;
• The driver listed in the contract is responsible for this cost if it is incurred.
• The excess is $500 if the driver is 25 years of age or older, and is $1000 if the driver is under 25 years of age. It is important when signing a client up to the contract that the driver’s license is sighted and a scanned copy is retained by All Secure Self Storage.
• The driver is responsible for any speeding or other traffic infringements.
• Any damage to, or by, truck/van must be reported immediately to office or Duty Manager.

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